Business Development Manager

The Company

Our client is a leading digital health and telehealth provider which enables care to be delivered outside of hospital walls. They allow patients to be monitored at a time and place to suit them, without the burden of frequent clinic visits. This creates convenience for patients and reduces pressures on overstretched NHS services. They have a library of clinically led digital health services which have all been designed by their NHS customers. They also enable NHS clinical teams to design and build their own services using our clients Toolkit.

The Role

With continuous expansion it has led to the need for a successful Business Development Manager to join the team. The Business Development Manager will be responsible the company’s revenues by contracting with customers for both new and existing accounts (contract renewals). They will be responsible for facilitating the smooth day-to-day interaction between our client and its customers.

Key responsibilities will include but are not restricted to the following:

New Business

• Generating leads and opportunities in your strategic area
• Pitching existing and upcoming services
• Developing presentations, quotes and proposals
• Responding to customer enquiries
• Stakeholder engagement for new and existing opportunities
• Attending meetings, conferences and industry events

Relationship Management

• Being the point of contact for all of your customers throughout the account cycle
• Regular and clear communications with customers and the various departments within our client.
• Providing regular updates on accounts to customers
• Ensure the customer understands the product support
• Liaising with third party companies where required
• Growth of your existing customers accounts

Systems administration

• Regular maintenance of your accounts using salesforce
• Production of customer usage reports
• Account and business plans
• Use of Microsoft office products

Support of other departments

• Working with Product, Marketing and Professional Services to ensure the success of projects and accounts

The Candidate

• A proven track record of performing a similar sales/results orientated role within the healthcare market
• An empathetic individual able to work with patients and clinicians to understand and assist with any challenges they may encounter during and after project implementation.
• Problem solver – ensures that issues are dealt with in the most appropriate way and referred to others if necessary
• Excellent relationship management skills with colleagues and customers.
• Positive approach to taking on new tasks and a great team player.